Planet 7 Oz Casino Review. Are you an Aussie gazing through a telescope in search of pokies and bonuses that are simply out of this world? Then read our Planet 7 Oz casino review to discover why so many likeminded gamblers consider this site one of the best online casinos accepting Australians. Planet 7 Casino is rated 1.3 out of 5 and is a BLACKLISTED online casino, read our review to understand why. Planet 7 Casino offers a 200% Sign Up bonus, (the bonus code is WELCOME200). The online casino provides 202 casino games from 2 software companies, is mobile friendly, licensed in Costa Rica and offers a download option.
- Complaints About Planet 7 Casino
- Planet 7 Casino Reviews And Complaints
- Planet 7 Casino Complaints
- Planet 7 Casino Complaints
- Planet 7 Complaints
- Planet 7 Complaints
In this Planet 7 Casino review, we show you if is legit, or a scam. And if is safe, real or a fake casino game website. Players complaints and feedback are also reviewed.
- Planet 7 Casino - Delaying My Withdrawal. I have made a withdrawal on the, the amount being for $700, I was told that it could take 7-10 business days by an operator.
- When Planet 7 was first launched, there were numerous complaints about unfair game tactics, long payouts, and unclear bonus terms.
Planet 7 Casino urges everyone to “Escape to a better world. Escape to Planet 7“
This review will examine the features, offerings, policies and everything else relating to the Planet 7 Casino, in other to provide the information to help you decide if Planet 7 is a better place worth escaping to.
Planet 7 Casino review at a glance:
- Planet 7 is an online gaming and gambling platform launched in 2009
- Planet 7 is owned and operated by Ace Revenue Group, a subsidiary of Virtual Casino Group
- They are licensed for gambing operation in Costa Rica, all their games are GLI certified, and they employ bank grade 256 bit encryption algorithm to secure users’ information
- Planet 7 is fully mobile optimized, and all games are provided by RealTime Gaming (RTG)
- They have a good selection of games – over 150 games which includes slots, table games, video pokers, and specialty games
- They offer very attractive bonuses and promotions
- They support a lot of banking options; all transactions are in US dollars; minimum deposit is $30, and maximum withdrawal is $2,500 per week.
What is Planet 7 Casino?
Planet 7 Casino is an online gaming platform. This means that the Casino is primarily for entertainment value, and no deposit is necessary or required to play the Casino. While you may play the Planet 7 Casino games without betting money, you can also place bets on games and have the chance of winning huge prizes.
Planet 7 Casino came into the gaming world around 2009. They are owned and operated by the Ace Revenue Group, which is a subsidiary of Virtual Casino Group (VCG). The VCG owns a lot of online casinos making them one of the biggest players in the online gaming and gambling business, but they also have a bad reputation in the business (we’ll touch this later in this review).
Planet 7 Casino can be found at https://www.planet7casino.com. The website is available only in English Language; it is pretty standard with a sleek red and black colour scheme, and navigation within it is easy.
Getting started with Planet 7
As long as you’re at least 21 years old, and you are not in any of the restricted countries/ regions (we’ll treat this in detail later in the review), you can signup to begin playing in the Planet 7 Casino. Signing up is a simple process that involves keying your information into the text fields requiring them.
When signing up, you might have to send a copy of your ID and a utility bill for establishing your address. Though, you can get started and start playing games and betting without sending this documents, you’ll have to send them to receive payment when you witdraw. So it’s better to get all documentation done and dusted from the onset.
Is Planet 7 Casino legit or scam?
Planet 7 Casino is legit, not a scam. First, this section will answer whether Planet 7 is legit or a scam. You will be sending your money to a company, and you’ll need the money to be available when you want to use it to play games. If you have winnings, you’ll also need to be able to withdraw it.
Secondly, we will examine if Planet 7 is safe. You’ll be sending sensitive information, and you’ll not want this information to fall into the wrong hands (read: hackers).
Considering whether a casino is legitimate and safe is important when deciding on a casino.
Visit the Planet 7 Casino HERE
Gaming License
One of the first test in determining a casino’s legitimacy is looking out for gaming licenses from recognized jurisdictions. A valid gaming license means the company is legitimate, and the jurisdiction it is obtained tells if the company is properly regulated. You’re better served by a company operating under a clear regulatory framework; and if things go wrong, you’ll be better protected.
In this regard, Planet 7 is licensed to conduct gaming operations through the jurisdiction of Costa Rica. While any business that has a valid license should automatically be considered legit, gambling licensing in Costa Rica does not breed much confidence.
Costa Rica has no gambling laws that set strict requirements for casino owners; instead casinos are allowed to develop freely and independently. For example, there are no strict requirements in respect of online casino software; and casinos can operate without audits as well as accounting and financial reports. For these reasons and more, Costa Rica is widely considered as an unsupervised and unregulated environment.
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Many casinos apply for and obtain licenses from different renowned jurisdictions. It is telling that Planet 7 Casino has refused to obtain multiple licenses from many such regulated locations, but has instead stuck with the singular license from a jurisdiction free from any testing and regulation conducted by any gambling regulatory authorities.
To answer the question whether Planet 7 is legit; yes, because they have a valid license to operate. But… their licensing jurisdiction ensures that there’s little to no regulation. To many players, this is a deal breaker.
Fairness of the games
The prospect of winning is what motivates you to place a bet on a casino game. You wouldn’t want to place bets on games where it is impossible to win. One way of determining if a casino’s games are “winable” is by checking whether the games have been certified by reputable third party auditing firms.
In this regard, all the games offered by Planet 7 Casino are certified by Gaming Laboratories International (GLI). GLI is a global leader in gaming and lottery testing with over 30 years in land-based, lottery and iGaming testing, and most importantly, trusted by regulators in more than 475 jurisdictions worldwide.
Security and Privacy
When you signup with a Casino, you send personal information which includes your name, address, phone number and more. When you make deposits, you also send sensitive information such as credit card details. In an era where cyber criminals and identity thieves are always out there to intercept users information, it is important that the casino you choose have structures to secure the sensitive and personal information that you pass on to them.
In this regard, Planet 7 Casino uses a 256 bit SSL security certificate to encrypt all data in its systems. The 256 bit encryption algorithm is the standard used by banks to secure data online because it is nigh unhackable. This means that, with Planet 7 casino, your information is secured.
Games selection and software
Software Providers
All their games are provided by RealTime Gaming (RTC) which is regarded as one of the best gaming providers in the market. The games provided Planet 7 Casino include both instant play and download based games.
The download based version allow players to download the games onto their devices. The instant play version is a web based platform that enables you to load the game through a web browser anytime you want to play. It does not require downloading any software, but you’ll always need internet access and bandwidth for every gaming session.
It is also important to check if the games offered are compatible with mobile devices. Planet 7 is compatible with Android and iOS platforms. Planet 7 is fully mobile optimized – they have introduced a mobile lobby, which is an upgrade on the Planet 7 mobile site. It gives access to all the important aspects of the Planet 7 casino – you can make a deposit, view your favorite casino games and the last games you played, check out the general menu, and browse Planet 7’s selection of table games, real money slots, and specialty games.
Game Selection
Games selection is one of the most important aspect of selecting a casino because casino games is one of the major reasons people join internet casinos. To appeal to a wide range of players a good casino would offer a variety of slots which are the most popular games, as well as numerous other alternatives such as table games, scratch cards, video poker, and/or live dealer gaming.
Planet 7 Casino does not have live dealer games; but has a great selection of other games, and they are always adding new and exciting games for players to choose from. This is one of the reasons they make a good casino. They currently have over 150 games.
Slots
Slots are very popular because novices and veterans alike can play them; and Planet 7 Casino offers a variety of slots.
They have slots jackpots (with the chance to win from $15,063.95 – $115,673.98), bonus round slots (that gives players rewards like free spins and prize multipliers), multiple pay line slots (that give players more chances to win), and 3 reel classic slots (with basic features for beginners to get a feel of the game).
Slot games on Planet 7 Casino include: Purrfect Pets, Caeser’s Empire, Fucanglong, Achilles, T-rex, Cash Bandits, Popiñata, Sweet 16, and more.
Table Games
Table Games are games played on tables – virtual tabes. They are the next popular options after slot machines. Planet 7 has a number of tables games which include the very popular Blackjack. They also have Roulette and Baccarat.
Video Poker
Planet 7 Casino also offers a lot of options for video poker fans. You can choose from Aces and Eights, All American, Deuces Wild, Loose Deuces, Jacks or Better, Joker Poker, Sevens Wild and more.
Progressive Jackpots
Progressive jackpot games give players the chance to win a lot of money simply by playing their favourite game; as a result players look out for casinos that offer different progressive jackpots. Planet 7 has a host of progressive jackpot games.
Bonuses and Promotions
When placing bets on casino games, the casino always has the edge. So it is good to choose casinos that give you back some of that edge by giving you bonuses that increases your potential to win.
This is one area where Planet 7 leads. They offer their players a variety of bonuses which includes: welcome bonus, match bonus, daily bonuses and more.
Welcome Bonus
Planet 7 Casino gives a welcome bonus which is 200% of the first deposit. Every new members who sign up for a Planet 7 is entitled to this bonus. To get it, all you need to do is sign up, log into your account, and make your first deposit. You’ll get a code; go to the cashier area where you made your deposit, find and click on “Redeem coupon”, and then enter the code sent to you.
Match Bonuses
Complaints About Planet 7 Casino
Planet 7 ensures that not only new players get bonuses. They also offer players bonuses on every deposit they make. This is usually 100%, but can go get to 200% for slots and keno players.
Other Bonuses
Planet 7 offers different daily bonuses which allows you to get particular bonuses just by making deposits at a particular day of the week. They also offer special bonuses and free spins on new games to encourage people to play the games.
Comp Points
The Planet 7 Casino offers 1 comp point for every $10 wagered on any game; and every 100 comp points can be redeemed for $1. This is an offer that is above industry average for comp points
Bonus Wagering Requirement
Casino ensure that people do not simply deposit and withdraw their bonuses straight-away by establish wagering requirement. You need to look out for casinos that offer low wagering requirement so that you can earn the bonus quicker.
Planet 7 wagering requirement is a 30X play through of the deposit amount plus the amount of the promotional bonus redeemed. In their words: “For example, should a Player deposit $100 and redeem a 100% bonus that requires 30X playthrough, the Player must wager the amount of their deposit ($100) plus the amount of their bonus ($100) 30X before requesting a cash out. This means that the Player must wager $200 X 30 = $6,000 before requesting a withdrawal from their account“
This is effectively a 60X rollover requirement for Video Poker or table games. This offer is not good enough – the industry standard is 40x the bonus, or 20x bonus plus deposit.
If you manage to earn the bonus, Planet 7 also makes it difficult to withdraw it. First, there’s a maximum withdrawal on winnings gotten using bonuses, which is determined by the amount of the deposit. For example, if you deposit $100 and redeem a 10x max cash out coupon. The maximum you are eligible to withdrawal is $1,000 (which is $100 x 10).
There are many other such requirements that makes it difficult to clear the Planet 7 casino bonuses.
Restricted Countries
The very first consideration when deciding on a casino should be whether the service allows players from your country and/ or region. This is because almost no casino allows access to every user from any location. Whole countries are restricted, and sometimes specific regions within a country are restricted. Typically, the casino will prevent users from restricted regions from creating accounts. But, it is not wise to use a VPN to beat their geo restriction and create an account. This is because problems would come up later when making deposit, or worst still, when making withdrawals.
That said, it is a scoring point if a casino supports a high number of countries and restricts only a few. Planet 7 Casino restricts 119 countries/ regions from creating accounts and playing games. You have to carefully go through the list, and if your current location is listed, you’ll have to look at another Casino. But if you push ahead and manage to make deposit, you stand loosing your money, and not being about to clear any winnings.
The restricted countries are: Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo DR, Costa Rica, Cote D’Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kenya, North Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nagorno-Karabakh, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Papau New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvala, Uganda, USA (Maryland and New York), Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe.
Available banking option
Banking options is an important consideration when choosing a casino. You need to make sure there is a method supported by the casino which is available to you for use in your territory; and the method also has to be simple so that you can make deposits conveniently. A great casino need to offer a large number of payment options available to people in a lot of territories.
Deposit Methods:
Planet 7 supports different methods. You can make deposits through bank wires and by popular credit/ debit cards such as Amex, Visa card and Mastercard. If you’ll rather use e-wallets, they support Skroll and Neteller. For the lovers of crypto currencies, Planet 7 accepts bitcoin transactions. However, if you do not want to use any of the online methods; they also allow offline methods including Moneygram and Western Union.
The only accepted currency is The US dollars ($). The minimum amount that can be deposited is $30, while the maximum is $250 per transaction. Only four deposit transactions are allowed in a day; so the maximum you can deposit in a day is $1000. Apart from the bank wires which will take a couple of days, all deposits are usually instant.
Withdrawals Methods
If you’ll want to get any money you earn, you’ll see the need to look into the withdrawal options a casino supports. With the Planet 7 Casino, withdrawals are processed via Neteller, bank wire, and bank checks.
The company says that all eligible withdrawal requests will be approved 7 business days after the request date, and the actual payment will take another 7 to 10 business day after approval.
Like almost all casinos, Planet 7 has both a minimum and a maximum withdrawal limit. The minimum amount you can withdraw is $100.00, while the maximum is $2,500 per week. This means that if you were to win big, it’ll take a long time of making a lot of withdrawing to get all your money.
Comparatively, the maximum withdrawal limit is pretty low among casinos; there are casinos that easily doubles the maximum withdrawal limit of Planet 7.
The low maximum withdrawal limit of Planet 7 could be frustrating. Not only does every withdrawal have to go through the lengthy approval process, you’ll also be charged a processing fee of up to $40.00 for every withdrawal.
However, it should be noted that if there is one area where Planet 7 has received damning reviews, its in making payments. Though the company advertises fast payment processing, forums are replete with players who were not paid either at all or in time. In fairness, the cases are more of not being paid in time than of not being paid at all. Many players complained about having to wait for months (sometime more than 3 months) even when resident in the US and after forwarding the appropriate documentation. Many times, Planet 7 would only wedge in and facilitate payment when the matter is escalated to the public spheres; this is evidently to avoid bad press.
Infact, because of this bad reputation, the casino is blacklisted by many casino rating forums and has a lot of “Not recommended” status.
Customer support
It is not a question of whether you’ll have a question or an issue when using a casino, its a question of when. It’s inevitable. I’ll bet that when you submit your queries, you wouldn’t want to be totally neglected or to be given half baked responses that do not satisfactorily address your question/ issue. Therefore customer support is an important consideration when deciding on a casino.
Planet 7 says that their support service is 24/ 7, available any day and at any time (day or night) to answer and resolve any question or concerns ASAP. I’ll examine the channels that Planet 7 casino offers for contacting them, as well as the quality and timeliness of the feedback from these channels.
Support Channels
Planet 7 offers a live chat that would privide instant feedback; but this support channel is only available to account holders because you’ll have to log in to make use of it.
They also have an online ticket system which can be used by all. The online form can easily be accessed on the ladding page of their website; and be used to submit any question or concern.
Alternatively, you can contact them through email via [email protected]. Customers who fall into the VIP category are provided a special email for contacting the service ([email protected]).
Lastly, they offer 24/ 7 phone support to people resident in the US with the US toll free line: 1- 888-402-2065. VIP customers also have a special toll free line: 1-855-648-3030.
Effectiveness of Support
The one area where the Planet 7 Casino has received the most favourable reviews is customer service. Planet 7 respond promptly to all customer queries, and their response are usually specific and helpful.
Not all will agree with the helpful part; especially not the many disgruntled customers who had to wait for almost eternity to get paid, and the others who are still waiting to be paid. However, even these category of persons agree to always getting responses every time they contact the Casino’s customer suppot team. The support team almost always professionally try to help – by walking the customer through preparing and submitting the necessary documentation, and promising to escalate the matter to the accounts department.
The very few reports about Planet 7 support team not being helpful gas to do with slow payment. Technically, that’s a failing of the casino’s account department, and not their customer support department. I’ll even argue that it is the good work of the casino’s customer service that has managed to prevent the gross failings of the accounting department from running the casino into the ground.
Summary
Planet 7 is a legitimate company with a license to carry out gaming and gambling operations. They use bank-grade encryption to ensure the safety of users information in their systems; and their games are certified “fair” by a trusted gaming and lottery testing company (GLI).
Planet 7 Casino has a great selection of games (slots, table games, scratch cards, video poker and more) which are provided by one of the biggest gaming providers in the market (RealTime Gaming). They offer a plethora of bonuses that would excite both new and existing players. They support a lot of banking options for making deposits and for receiving payment; and if you have any question or concern, there are different options for reaching a very professional support group for prompt assistance.
All these should make Planet 7 a good casino. However, there are few things that count against the Planet 7 Casino.
Their license of operation was obtained in Costa Rica, which means the company is not operating under any serious regulatory framework. Also, their bonus wagering requirement means that their huge bonuses cannot be easily cleared.
Visit the Planet 7 Casino HERE
Lastly, and worst of all, Planet 7 has a checkered history when it comes to paying winnings. There are too many reports of slow payments (taking more than 3 months), and some few ones of no-payments.
Planet 7 Casino Review
Sometimes when he can’t sleep, the Casino Gorilla likes to gaze up at the stars. He often wonders if there’s life out there in the universe. One night, while looking up at the night sky, the Casino Gorilla felt the urge to play some casino games. He knew exactly where he would play: Planet 7 Casino, where you can escape to another world and enjoy lots of top-quality casino games.
Pros:- Games only from Real Time Gaming
- Lots of regular match bonuses
- Can download software or play in instant play
- 24/7 customer support
- Rewarding VIP promos
- Withdrawals can take a while
- Players from some countries can’t claim some bonuses
- Not many payment methods available
- No phone number provided
Planet 7 Casino Bonus
If you haven’t registered with Planet 7 Casino, there’s a special welcome bonus lined up for you when you do.
- This special offer gives you the 200% match bonus
You can claim this when you make your very first real-money deposit. It’s not stated whether you can claim an unlimited amount of bonus money from this offer, or whether there’s an upper limit on how much you can claim.
Planet 7 Casino Free Spins
Most of the promotional offers listed at Planet 7 Casino are match bonuses that reward you with some bonus money when you make a deposit. However, there are the following free spins promotions:
- A special offer that rewards you with 14 free spins daily for 14 days – claim up to 196 free spins.
- A monthly bonus that rewards you with both bonus money and free spins
Planet 7 Casino has lots of special offers; keep an eye out as there may well be some new ones just around the corner that offer free spins.
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Bonus Code
Most of the bonuses at Planet 7 Casino require a bonus code. All of the codes are provided at Planet 7 Casino and are clearly listed alongside their respective offers. There are over half a dozen different codes currently available, including the code WELCOME200 that you have to enter if you’re going to qualify for the casino’s welcome bonus.
Bonus Terms and Conditions
- Must be 18 or over
- New players only
- Wagering requirements of 5x your bonus apply
- Certain games don’t contribute to the wagering requirements
- Withdrawal request must be greater than the sum of your deposit and bonus – Minimum deposit of $30 required
- No upper limit on how much you can cash out
Planet 7 Casino Slot Games
It’s common practice for online casinos to have games by lots of different providers. The reason casinos do this is so they can have a diverse, varied games collection that should appeal to lots of players. At Planet 7 Casino, however, the games are all supplied by just one provider: Real Time Gaming. There are around 200 games by Real Time Gaming you can play at Planet 7 Casino, most of which are slots. Some of the many slots available to play here include:
- Cash Bandits 2
- High Fashion
- Asgard
- Trigger Happy
- Voodoo Magic
- Samba Sunset
- Witch’s Brew
- Eagle Shadow Fist
- Sweet 16
- Enchanted Garden II
If you’re after progressive jackpot slots, you’ll find quite a few of them at Planet 21 Casino. Try out slots such as Food Fight!, Sevens & Stripes and Paydirt – you never know, you may just win an extra large jackpot prize.
Planet 7 Casino Live Games
There aren’t any live dealer games currently available at Planet 21 Casino. The casino does, however, have a number of animated table games you can play instead, such as blackjack, baccarat, roulette and more.
Mobile Gaming
You don’t just have to play at Planet 7 Casino on your desktop computer or laptop. Thanks to the mobile casino, you can play on mobile devices as well. The mobile casino is compatible with most smartphone and tablet models, including those that run on the iOS or Android operating systems. Not all of the games you’ll find at the desktop casino are available to play at the mobile casino. However, the mobile casino still offers more than enough touchscreen friendly games to keep you busy while you’re out of the house.
Transactions
If you decide to play at Planet 7 Casino for real money, you’ll have to choose from one of the casino’s available payment methods. There are several options, such as Visa, Mastercard, Bitcoin and Discover; there’s also the option to fund your account by cash transfer.
For withdrawals, the minimum amount of money you can cash out is $100 per transaction. It can take the casino up to five working days to process withdrawal requests. Once this is done, it can take up to a further seven working days for your money to reach you. The exact timeframe depends on the payment method you’re using. Bank wires, checks and cash transfers are among the options available for withdrawals.
Planet 7 Casino Reviews And Complaints
Security and Fairness
Planet 7 Casino is a very secure online casino. It uses the most up to date 256-bit SSL security software to keep all data and personal information protected at all times. A random number generator is used to make sure the outcomes of the games are fair and never biased in any way. Plenty of help is available for those who feel they are developing a gambling problem of some kind.
Support
Customer support is available 24/7 at Planet 7 Casino. If you need to get in touch with the casino’s customer support team for any reason, you can do so by using the live chat or filling out an email form. You should receive a response pretty quickly.
Restricted Countries
There are quite a few countries whose residents can’t play at Planet 7 Casino. Some of the restricted countries are listed below:
Planet 7 Casino Complaints
- Brazil
- USA (certain states only)
- Romania
The casino has a full document listing all of its country restrictions. This document, which you can download from the casino, lists all countries, whether they’re restricted or not and what types of bonus offer are unavailable to certain countries as well.
Conclusion
Planet 7 Casino is an online casino that has games by Real Time Gaming and no other provider. While this casino should appeal to fans of the provider, it should also appeal to online gambling fans in general thanks to the many match bonuses that are available. The only major downsides to this casino are that withdrawal times can be slow and players in some countries may not be able to claim all bonuses. Still, there are plenty of reasons why you should head over to this casino and sign yourself up. Become a member and make the most of the casino’s many match bonus offers.
The Casino Gorilla loves being able to play at Planet 7 Casino and forget about daily life as he plays games by Real Time Gaming. He simply can’t get enough of all the match bonuses that are offered – the casino really is too generous for its own good.
Planet 7 Casino | First deposit bonus: 200% match bonus |
Planet 7 Casino |
First deposit bonus: 200% match bonus |
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If you are based in the States like me, you will know that there aren’t too many online casinos available unless you are lucky enough to live somewhere like New Jersey. The rest of us have to make do with what we can find, so I was delighted to discover the Planet 7 Casino. This place has lots of great games, it is easy and simple to register, and they are happy to reward their players with some great bonus offers. I would be happy to recommend that anyone give Planet 7 a try next time they are searching for a quality casino gaming option.
As a slot fan, the offering of free spins was what drew me I have enjoyed and have played these on both my home PC and mobile device and all games load with no problems and the deposits are easy to make. Love the ongoing promotions and easy layout of this site. Great place to play for those on a low budget.